Privacy policy

Who we are

The data fiduciary is Kundli World, Ghaziabad, Uttar Pradesh, India. Contact: [email protected]. The Grievance Officer is the same person or office, reachable at [email protected].

Data we collect

Depending on how you use the site, we may collect the following.

• Birth details you enter or save: a name if you give one, date of birth, time of birth, and place of birth, and where resolved, place coordinates and timezone. You can generate a chart as a guest without creating an account. If you only generate a chart or report and do not save a profile, those birth details are used to compute the result and are not stored by us as a saved profile. A paid report records only a short fingerprint of the input, not the birth details themselves.
• Account data, if you sign in: your email address, and a user id issued by our sign-in provider. If you sign in with Google, we receive the name, email address and profile picture that Google shares with our sign-in provider.
• Saved kundli profiles: a label (for example Self or Partner), a name, and the birth details above, stored so you can open them later.
• Payment metadata, if you buy a report: order id, payment id, report type, amount, currency, time, and if you were signed in, your user id. We do not collect or store card numbers, UPI PINs or other payment-instrument details; those are handled by Razorpay.
• Basic technical data: the app may use your IP address in memory to limit abusive traffic, and our hosting provider may keep request logs that include IP address, browser type and the pages requested, for security, debugging and keeping the service running. We do not use this to advertise to you.

Why we use it

We use this data to provide the service you ask for: to compute charts and reports, to let you sign in and save or delete profiles, to process payments and issue download links, to prevent fraud and abuse, to keep the service secure, and to answer your support requests. We also use it to meet legal duties, such as keeping payment records.

Legal basis and consent

We process personal data on the basis of your consent, and where needed to perform a contract with you (for example, delivering a report you have paid for) or to comply with law. You may withdraw consent by deleting your account or by writing to [email protected], except where we must keep some records by law, such as payment records.

Where data is stored and who helps us

Accounts, saved kundli profiles and payment records are stored with Supabase, our database and sign-in provider. The website is hosted on Render. Payments are processed by Razorpay. If you sign in with Google, Google authenticates you and shares the profile details described above with our sign-in provider.

These providers process data on our instructions to run the service. We do not sell your personal data, and we do not share it with advertisers.

AI answers

If you use “Ask about my chart”, and only after you tap Agree, our server sends your question and a short summary of your chart positions (lagna, planet signs, houses and nakshatras, current dasha periods and any yogas) to a third-party AI service, so that it can write the answer. The chart is worked out on our own server; we do not share your date, time or place of birth, coordinates, name, email or address.

We do not store your questions or the answers, and we do not use them for marketing or advertising. The AI service and the model providers it uses process the request under their own terms; providers of free models may keep or use the requests they receive under their own policies. Your agreement is remembered in your browser's local storage, and you can withdraw it by clearing this site's data in your browser. To prevent misuse, the number of questions per signed-in user or IP address is counted in memory for one day.

Advertising and tracking

Kundli World does not use advertising networks, analytics trackers or social-media pixels on the site. We do not run third-party ads, and we do not build advertising profiles about you.

Cookies and local browser storage

The site itself does not set advertising cookies. It uses your browser's local storage and session storage so the service can work: your language choice; short-lived links to reports you have already paid for, kept only until the link expires; a temporary draft if you sign in while saving a kundli; and a sign-in session kept by our sign-in provider in your browser so you stay signed in.

Razorpay and Google may set their own cookies or storage when you pay or sign in with Google, under their own policies. You can clear stored data in your browser; if you do, you may need to choose your language or sign in again.

How long we keep data

Saved kundli profiles are kept until you delete the profile or your account. If you delete your account, your saved profiles are deleted, and your sign-in account is removed when that function is enabled on the server. Payment records may be kept for accounting, tax and dispute purposes, with the link to your user id cleared where the sign-in account is removed. Birth details are not stored in payment records.

Server and hosting logs are kept only as long as needed for security and operations. Download links for paid reports expire after 24 hours; a local copy of the link in your browser is dropped after it expires.

Your rights

Under the Digital Personal Data Protection Act, 2023 and other applicable law, you may request access to your personal data, correction of inaccurate data, erasure of data we do not need to keep, and withdrawal of consent. You can view, edit or delete saved kundli profiles while signed in; use Delete my data on the account screen to delete saved profiles and, when enabled, the sign-in account itself; or write to [email protected] for access, correction, or any request we cannot complete in the product. We will respond within the period required by law.

Children

The site is intended for adults. You should be 18 or older, or have a parent or legal guardian's consent, to create an account or buy a report. We do not knowingly offer accounts to children without such consent. If you believe a child has given us data, write to [email protected] and we will delete it as required.

Security

We use a secure encrypted connection, security headers, access controls so that one user cannot read another user's saved profiles or purchases with the public site key, signed download links for paid reports, and verification of payment signatures. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes

We may update this policy from time to time. The effective date at the top will change when we do. The updated policy applies once it is posted on this page.

Grievance officer and contact

Name: Kundli World. Address: Ghaziabad, Uttar Pradesh, India. Email: [email protected].

Write to this address for privacy questions or complaints. We will acknowledge a complaint within 48 hours and aim to resolve it within 30 days of receipt, or within any shorter period required by law.