Terms of use

Who we are

Kundli World operates Kundli World from Ghaziabad, Uttar Pradesh, India. For questions, write to [email protected].

What the service is

Kundli World is an online Vedic astrology (Jyotish) software service. You can generate kundli charts, panchang, rashifal, matching scores and other readings, and you may buy downloadable PDF reports.

Automatic calculations, no personal judgement

All charts, predictions, matching scores, panchang, muhurat lists, question reports and other results on this site are generated automatically by software. The software applies traditional Vedic astrology (Jyotish) calculations and classical rules to the birth details and other information you enter.

No astrologer, employee or other person adds a personal opinion, personal bias or individual judgement to these results. Historical and classical calculation methods can be interpreted in more than one way; the software follows a fixed, published method and does not tailor results to any person.

Nature of astrology and no guarantees

Astrology is a traditional belief system and a cultural practice. It is not a science, and it is not a substitute for evidence-based professional advice. All results are provided only for informational, spiritual and entertainment guidance.

We do not guarantee, promise or predict any particular outcome, including marriage, health, children or fertility, career, job, business, travel, wealth, or the timing of events. You should not rely on any reading as a promise of what will happen.

Not professional advice

The service is not medical, legal, financial, psychological or any other professional advice, and it is not a diagnosis or treatment. Always consult a qualified professional for those matters. For questions about health, pregnancy or fertility, always consult a qualified doctor or a fertility specialist. Do not delay or ignore medical or other professional advice because of anything you read on this site.

Your responsibilities

You are solely responsible for the decisions you take and for any consequences of those decisions. You are also responsible for the accuracy of the birth details and other information you enter. The usefulness of any chart or report depends on the accuracy of that input. We are not responsible for results that follow from incorrect, incomplete or assumed birth data.

Accounts

You may use many features as a guest. If you create an account, you may sign in with email or with Google. Accounts are provided through our sign-in provider, Supabase. You must keep your login details safe and must not let others use your account. You must be at least 18 years old, or have the consent of a parent or legal guardian, to create an account or to buy a report.

Paid reports and payments

Some PDF reports are sold for a price shown in Indian rupees (INR) at the time of purchase. After payment, the report is delivered instantly as a digital download. A download link is typically valid for 24 hours. Payments are processed by Razorpay. We do not collect or store your card, UPI PIN or other payment-instrument details; Razorpay handles those.

Refunds

Because reports are digital goods delivered instantly, they are generally not refundable once the download has been made available. We will consider a refund or a replacement link if you were charged more than once for the same order, or if we failed to deliver the report. Please write to [email protected] within 7 days of the payment, with your order or payment details.

This does not affect any rights you have under applicable Indian consumer law, including the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020.

Limitation of liability

To the maximum extent permitted by law, Kundli World are not liable for any direct, indirect, incidental, special, consequential or punitive losses, or for any loss of profit, data, goodwill or opportunity, arising from your use of the site or from any reading or report.

Where liability cannot be excluded, our total liability for a claim relating to a paid report is limited to the amount you paid for that specific report, and for any other claim is limited to the amount you paid us in the 12 months before the claim, or one hundred Indian rupees, whichever is greater. Nothing in these Terms excludes liability for fraud, or for death or personal injury caused by negligence, or any liability that cannot be limited under Indian law.

Acceptable use

You agree not to misuse the site. You must not attempt to break its security, collect data or results in an automated way that overloads the service, copy the service to build a competing product, or use it for any unlawful purpose. We may suspend or close access if you do.

Intellectual property

The name Kundli World, the logo, the website design, the software, and the text and layout of reports (other than the birth details you provided) are owned by us or our licensors. You may download a report you have paid for for your personal use. You may not copy, resell or republish the site or its software.

Changes

We may update these Terms from time to time. The effective date at the top will change when we do. The updated Terms apply once they are posted on this page. If you continue to use the site, you accept the updated Terms.

Governing law and disputes

These Terms are governed by the laws of India. Subject to any rights you have under applicable consumer law, the courts at Ghaziabad, Uttar Pradesh, India shall have exclusive jurisdiction over disputes arising from these Terms or the service.

Information Technology Act, 2000

You agree not to use the site to publish or transmit any material that is unlawful or that violates the Information Technology Act, 2000 or the rules made under it, including the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, as applicable.

Grievance officer

In accordance with the Information Technology Act, 2000 and the rules made under it, and the Consumer Protection (E-Commerce) Rules, 2020, the Grievance Officer for Kundli World is:

Name: Kundli World. Address: Ghaziabad, Uttar Pradesh, India. Email: [email protected].

We will acknowledge a complaint within 48 hours and aim to resolve it within 30 days of receipt, or within any shorter period required by law.

Contact

For questions about these Terms, write to [email protected].